Last Updated: May 20, 2026
This Privacy Policy (the “Policy”) applies to Ozan Industrial Motors (“we”, “us”, “our”) and governs the collection, use, storage, and protection of personal information of users (“you”, “your”) who access our website (ozancn.com, the “Website”) and use our services related to industrial electric motors (the “Services”).
By accessing or using the Website and Services, you acknowledge that you have read, understood, and agreed to the terms of this Policy, including our collection and processing of your personal information in accordance with the Personal Information Protection Law of the People’s Republic of China, the General Data Protection Regulation (GDPR), and other applicable international data protection laws.
1. Introduction
We are committed to protecting the privacy and security of your personal information. This Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use our Website and Services. It also outlines your rights regarding your personal information and how you can exercise those rights.
This Policy is an integral part of our Website’s terms of use, and your continued use of the Website and Services constitutes your acceptance of all terms herein.
2. Information We Collect
We only collect personal information that is necessary to provide and improve our Services, respond to your inquiries, and meet your needs for genuine industrial electric motors (including WEG, ABB, Siemens, TECO, Nidec Leroy‑Somer). The information we collect falls into the following categories:
2.1 Voluntarily Provided Information
When you contact us (via email, WhatsApp, WeChat), submit an inquiry, or request a quotation, you may voluntarily provide the following information:
- Personal information: Your name, job title, contact details (email address, WhatsApp number, WeChat ID).
- Business information: Your company name, industry, and purchase requirements (e.g., motor brand, model, power, quantity, and customization needs).
This information is necessary for us to process your inquiry, provide accurate quotations, and deliver the Services you request.
2.2 Automatically Collected Information
When you browse our Website, we may automatically collect non-personal information through cookies and similar technologies to optimize our Website and improve user experience. This information includes:
- IP address, browser type, and device information (e.g., device model, operating system).
- Browsing behavior: Pages visited, time spent on each page, and links clicked.
You can adjust your browser settings to block cookies, but this may affect the functionality of the Website (e.g., inability to smoothly browse product pages).
2.3 Information from Third Parties
We do not actively collect personal information from third parties. If we receive information about you from a legitimate third party (e.g., a trusted business partner), we will only use it with your explicit consent and in accordance with this Policy.
3. How We Use Your Information
We use your personal information solely for the following legitimate purposes, which are directly related to our Services and your needs:
- Respond to your inquiries, provide quotations, and process your orders for industrial motors.
- Deliver customized motor solutions and after-sales services (e.g., maintenance and repair guidance).
- Optimize our Website and Services based on browsing behavior and user feedback.
- Send you relevant information about our products and services (only if you have agreed to receive such information; you can unsubscribe at any time).
- Comply with applicable laws and regulations, and protect our legitimate rights and interests.
We will not use your personal information for any purpose not stated in this Policy without your prior consent.
4. How We Protect Your Information
We take strict technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include:
- Encrypting personal information during transmission and storage (e.g., using SSL encryption technology).
- Limiting access to personal information to only authorized personnel who need it to perform their duties.
- Regularly updating security systems and conducting security audits to prevent data breaches.
Please note that no data transmission over the Internet is 100% secure. While we take all reasonable measures to protect your information, we cannot guarantee absolute security. You are responsible for keeping your contact information (e.g., WeChat ID, WhatsApp number) confidential.
5. Disclosure of Your Information
We will not disclose your personal information to any third party except in the following circumstances:
- With your explicit consent: We will disclose your information to third parties only if you have agreed to it (e.g., sharing your order details with our logistics partner to deliver products).
- Legal requirements: We may disclose your information if required by law, court order, or government authority to comply with legal obligations.
- Protection of rights: We may disclose your information to protect our legitimate rights and interests, or the rights and interests of other users or the public.
We will ensure that any third party we cooperate with complies with this Policy and takes appropriate measures to protect your personal information.
6. Your Rights Regarding Personal Information
You have the following rights regarding your personal information, and we will respond to your requests in a timely manner in accordance with applicable laws:
- Right to access: You can request to access the personal information we hold about you.
- Right to correction: You can request to correct any inaccurate or incomplete personal information.
- Right to deletion: You can request to delete your personal information if it is no longer necessary for the purposes stated in this Policy, or if you withdraw your consent.
- Right to withdraw consent: You can withdraw your consent to our collection and use of your personal information at any time (this will not affect the validity of our processing of your information before you withdraw consent).
To exercise any of these rights, please contact us via the contact information provided at the end of this Policy. We will verify your identity and respond to your request within 30 days.
7. Retention of Personal Information
We will retain your personal information only for the period necessary to fulfill the purposes stated in this Policy, or as required by applicable laws and regulations. After the retention period expires, we will securely delete or anonymize your personal information to ensure it cannot be identified.
8. Children’s Privacy
Our Website and Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have collected personal information from a child under 16 without parental consent, we will immediately delete such information.
9. Changes to This Policy
We may update this Policy from time to time to comply with changes in laws and regulations, or to reflect changes in our Services. When we make significant changes to the Policy, we will notify you by posting the updated Policy on our Website and indicating the new “Last Updated” date.
Your continued use of the Website and Services after the update constitutes your acceptance of the revised Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Policy or the processing of your personal information, please contact us via:
Email: sheyla@ozancn.com
We will respond to your inquiry within 24 business hours and work with you to resolve any issues.
© 2026 Ozan Industrial Motors. All Rights Reserved.