Last Updated: May 20, 2026
1. Acceptance of Terms
By accessing or using the website (ozancn.com) and the services provided by Ozan Industrial Motors (hereinafter referred to as “we”, “us”, “our”), you (hereinafter referred to as “you”, “your”) agree to be bound by these Terms of Service (the “Terms”), as well as our Privacy Policy and any other applicable rules or guidelines. If you do not agree to these Terms, you must immediately cease accessing our website and using our services.
2. Scope of Services
We provide genuine industrial motors (including brands such as WEG, ABB, Siemens) and related services, including but not limited to product supply, customized solutions, and after-sales support. The specific scope of services is subject to the agreement reached between both parties when placing an order.
We reserve the right to adjust the scope of services, product models, and prices at any time, and will notify you through the website or direct contact if there are major changes.
3. User Obligations
- You shall use our website and services in accordance with national laws, regulations, and these Terms, and shall not engage in any illegal or improper activities (including but not limited to using the website to spread harmful information, infringe on the intellectual property rights of others, or defraud).
- You shall provide true, accurate, and complete information when submitting inquiries or placing orders, and shall be responsible for the consequences caused by false information.
- You shall properly use the products purchased from us in accordance with the product instructions and relevant safety standards, and shall not use them for illegal or non-industrial purposes.
4. Intellectual Property Rights
All content on our website, including but not limited to text, images, logos, product descriptions, and trademarks, is the intellectual property of Ozan Industrial Motors or its authorized partners. You are not allowed to copy, reproduce, distribute, modify, or use such content without our prior written permission. Any infringement of intellectual property rights will be held legally responsible.
5. Order and Payment Terms
When you place an order through our website or contact our customer service, you agree to the product specifications, prices, and delivery terms specified in the order. Payment shall be made in accordance with the agreement between both parties; failure to pay on time may result in order cancellation or delivery delay.
We reserve the right to refuse or cancel orders that do not meet the terms, or orders with false information or malicious intentions.
6. Delivery and After-Sales Service
Delivery time shall be subject to the order agreement; we will make reasonable efforts to ensure timely delivery, but we shall not be liable for delivery delays caused by force majeure (such as natural disasters, customs inspections, supply chain disruptions) or your own reasons.
We provide after-sales support for the products sold; if you have questions about product use or quality, please contact us via email (sheyla@ozancn.com) or our designated contact method, and we will respond within 24 business hours.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or services, including but not limited to loss of profits, business interruption, or data loss, unless such damages are caused by our intentional or gross negligence.
We shall not be liable for any damages caused by your improper use of products, violation of these Terms, or reliance on inaccurate information on the website (except for intentional misinformation).
8. Termination of Services
We reserve the right to terminate or suspend your access to our website and services at any time if you violate these Terms, engage in illegal activities, or provide false information. Upon termination, you shall cease using all our services immediately.
9. Changes to Terms
We may revise these Terms from time to time to adapt to legal changes or service adjustments. The revised Terms will be posted on our website, and the “Last Updated” date will be updated accordingly. Your continued use of our website and services after the revision constitutes your acceptance of the new Terms.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any dispute arising out of or in connection with these Terms shall be resolved through friendly negotiation between both parties; if negotiation fails, the dispute shall be submitted to the people’s court with jurisdiction over our company’s location for settlement.
11. Contact Information
If you have any questions, complaints, or suggestions regarding these Terms or our services, please contact us via:
Email: sheyla@ozancn.com